Delete your REPIVO account

1. Delete in the app

If you are signed in, open Account in the app, then Data and privacy, and choose to delete your account. If you use the app without an account, choose Delete my data in the same place. Deletion cannot be undone. If the option does not appear in your version, send us a request by email.

Some data kept only on your phone stays there until you uninstall the app or clear its data in the phone settings.

2. Request deletion by email

Email [email protected] with the subject “REPIVO account deletion”, from the email address linked to the account or naming that address. We may ask for a confirmation to check that the request comes from the account holder. We reply within the time set by law.

A profile used without an account has no linked email address, so we cannot find it from an email request. You can delete it in the app. Otherwise we delete it after a long period without activity.

3. What is deleted

We delete the account and the data linked to it, for example sign-in data, your profile, workouts, routines, health data, coach relationships and preferences, with the exceptions below.

4. What may be kept

• Data the law requires us to keep, for example invoices and accounting records, for the period the law requires, and records we need to defend our rights, for example the acceptance of a contract.
• Anonymised data and statistics that no longer identify you, for example scans, machine reports and information about gyms.
• Content you shared with others through a link may stay available, without your name. If you do not want that, revoke the links before you delete your account.
• Backups, for a limited period, until they are replaced.